Clearpath Orthodontics

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Privacy Policy

ClearPath Orthodontics Pvt Ltd (“Company,” “we,” “us,” or “our”) is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data across various jurisdictions, including USA (HIPAA & CCPA), EU & UK (GDPR), Australia’s Privacy Act, and Canada’s PIPEDA.

1. Scope and Applicability

This Privacy Policy applies to all personal data collected through our website, services, and offline interactions in the United States, European Union (EU), United Kingdom (UK), Australia, and Canada.

2. Information We Collect

We collect the following types of information:

(A) Personal Identifiers

  • Name, contact details, date of birth, etc
  • Account login credentials
  • Demographic details (age, gender, location, language preferences)
  • Payment details, billing information

(B) Health Information (Protected Health Information – PHI)

  • Orthodontic treatment details
  • X-rays, images, and 3D scans
  • Medical history related to dental treatments

(C) Technical & Website Usage Data

  • IP addresses, device information, browser type
  • Cookies and tracking technologies
  • User behavior analytics on our website

3. Purpose of Data Collection

We use your data for:

  • Providing orthodontic treatments and related services.
  • Managing inquiries, appointments, and communication.
  • Processing payments and insurance claims.
  • Sending marketing and promotional materials (with consent).
  • Website optimization, analytics, and security.
  • Compliance with legal and regulatory obligations.

4. Legal Basis for Processing

We process personal data under the following legal bases:

  • USA (HIPAA & CCPA): Legal obligations, patient care, and consent.
  • EU & UK (GDPR): Performance of contract, legitimate interest, and consent.
  • Australia (Privacy Act 1988): Compliance with the Australian Privacy Principles (APPs).
  • Canada (PIPEDA): Individual consent and reasonable business purposes.

5. Data Sharing and Disclosure

We do not sell or rent personal data. However, we may share data with:

  • Healthcare Providers & Insurers – for orthodontic treatment coordination.
  • Service Providers – third-party vendors assisting in IT, logistics, and payment processing.
  • Legal Authorities – if required by law.
  • Business Partners – in events of mergers or acquisitions, with appropriate safeguards.

All third parties are bound by data protection agreements to ensure compliance with applicable laws.

6. International Data Transfers

Your data may be transferred to and processed in countries outside your residence, including the USA, EU, UK, Australia, and Canada. We ensure such transfers comply with GDPR’s Standard Contractual Clauses (SCCs), UK Data Protection Act, Australia’s APPs, and PIPEDA requirements.

7. Data Security Measures

We implement industry-standard security practices, including:

  • HIPAA-compliant encryption for healthcare data.
  • Access controls to limit data exposure.
  • Regular security audits and risk assessments.
  • Secure cloud storage with strong authentication measures.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access: Request copies of your data.
  • Rectification: Correct inaccurate information.
  • Erasure: Request deletion of certain data.
  • Restriction: Limit processing of your data.
  • Data Portability: Obtain your data in a usable format.
  • Objection: Object to certain data processing activities.

To exercise these rights, contact us at [email protected]

9. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze website traffic. You may manage your cookie preferences through your browser settings.

10. Children's Privacy

Our services are not intended for individuals under 13 without parental consent.

11. Data Retention

We retain personal data only as long as necessary:

  • Medical records: Minimum 7 years (as required by law).
  • Website data: Up to 2 years.
  • Marketing data: Until an opt-out request is received.

12. Updates to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website.

13. Contact Information

For any privacy-related inquiries, please contact:

📍 ClearPath Orthodontics Pvt Ltd
    [email protected]

By using our services, you acknowledge and agree to the practices described in this Privacy Policy.